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Warranty Information - US

Dear Peugeot Customer,

You are about to make a warranty claim on your Peugeot product. To better assist you, please read the Product Information below before completing the form.

PRODUCT INFORMATION

  • After Sales Product Information: Mills: Click HERE
  • After Sales Product Information: Ceramic: Click HERE

THE PEUGEOT WARRANTY

Steel and Ceramic Mechanism No time limit
Flaxseed Mechanism 5 years
Manual Mills 5 years
Electric Mills 2 years
Baltaz Metal Corkscrew 10 years
Manual and Electric Corkscrews 5 years
Salma Corkscrews 5 years
Coffee Press 2 years
Paris Bistro Knife Range 5 years
Paris Classic Knife Range No time limit (25 years in Germany)
Peugeot Bakeware 10 years
Glass Range 2 years
Other Products / Legal Minimum Warranty 2 years
Batteries 2 years

 

SERVICE CONDITIONS

Lifetime Warranty

The lifetime warranty only applies to the steel and ceramic mechanisms of the spice mills (three part: the central shaft, the pear and the bowl) unless otherwise specified in the instructions.

Proof of Purchase

Proof of purchase (receipt or signed dated warranty card) is essential for the warranty claim.

Misuse of the Products

The following are considered misuse:

  • The use of grains greater than 6mm for pepper and 4mm for salt
  • The use of salt in a pepper mill
  • The use of pepper in a salt mill
  • The use of berries (red or pink) greater than 15%
  • The use of sea salt (dry or wet) in a steel salt mechanism
  • Shocks from dropping or hitting the product
  • Damage to wood or paint in contact with moisture
  • Damage related to a repair or attempted repair
  • Cleaning with water or going through the dishwasher
  • Prolonged storage in a humid area

In the cases mentioned above, the product will not be taken under guarantee.

Amazon

If your product was purchased on Amazon less than 30 days ago, please contact their Support services for assistance.

[US] SAV - Warranty Claim

Maximum file size: 67.11MB

jpg,jpeg,png,pdf

Maximum file size: 67.11MB

jpg,jpeg,png,pdf

Maximum file size: 67.11MB

jpg,jpeg,png,pdf
warranty_popin-de

How to find my product reference?

The references can be found on the product tags or your invoice. (« Ref »)

Batch number is the mill spice batch number. It is located on the produce tag, jars or plastic bag containing the salt or pepper (for the electric mills).

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